Last updated: 31/08/2026

1. Introduction

VanAuctions.com ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

We may collect the following information when you submit a lead form or contact us:

Name, email address and phone number
Vehicle details including registration number, mileage and condition
Company name and fleet size (for fleet enquiries)
IP address, browser type and referral information
Photographs of vehicles you upload

3. How We Use Your Information

We use your information to:

Provide van valuations and process your enquiry
Contact you about selling or buying vans
Send confirmation emails and administrative communications
Improve our website, services and customer experience
Comply with legal obligations

4. Sharing Your Information

We may share your information with EAMA Group and partner auction houses to facilitate the sale or purchase of your vehicle. We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at Md@retailabc.co.uk.

7. Cookies

Our website uses cookies to improve your browsing experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.